Last reviewed: August 10, 2026
Responsible gambling help
This page provides general information for adults who gamble or are concerned about another person's gambling. It does not replace medical, counselling, financial, or emergency advice.
Gambling should never be treated as income or as a way to recover debt. Casino games have a house advantage, and any wager can lose.
Age and location
This Website is intended for adults. You must meet the legal gambling age where you are physically located. Ontario-regulated online gambling is for people who are 19 or older. Other provinces, territories, and casino websites may apply different rules.
Signs that gambling may be causing harm
- Spending more money or time than planned.
- Trying to win back money after a loss.
- Borrowing, selling belongings, or using money needed for bills.
- Hiding gambling from family or friends.
- Feeling anxious, angry, or unable to stop.
- Missing work, school, sleep, or important responsibilities.
Small steps you can take now
- Close the casino website or app.
- Do not make another deposit to chase a loss.
- Ask the operator about deposit limits, time limits, a cooling-off period, or self-exclusion.
- Ask your bank or payment provider whether gambling blocks are available.
- Tell someone you trust and contact a qualified support service.
Ontario help
ConnexOntario provides free and confidential support in Ontario, 24 hours a day. Call 1-866-531-2600, text connex to 247247, or use its web chat and email options.
Adults in Ontario can use BetGuard to opt out of all regulated online gambling in the province. See the current iGaming Ontario player information for details. An offshore casino's self-exclusion system is separate and may only apply to that operator or group.
If you or another person is in immediate danger, call 911 or your local emergency service.
Limits of this page
We do not operate gambling accounts and cannot set a limit, close an account, reverse a wager, or enforce self-exclusion for a casino. Contact the operator and the appropriate support service directly.
Simple graph
| Gambling still feels controlled | Set a time and loss limit before playing |
|---|---|
| A limit is being broken | Stop and use account or payment blocks |
| Gambling is causing harm | Contact a support service now |
| Someone is in immediate danger | Call emergency services |
Explained like you are 12
Casino games are built so the casino wins over time. If an adult is losing money, hiding play, or finding it hard to stop, the smart next step is to leave the game and ask for help.